Frequently Asked Questions
Everything customers usually ask before sending in a keyboard or mouse for service — what gets repaired, how ordering and shipping work, pricing and payment.
Common questions
What services does KeebForge offer?
KeebForge offers mechanical keyboard and gaming mouse services: switch lubing and filming, spring swap, stabilizer tuning, soldering and desoldering, hot-swap socket repair, Mill-Max installation, PCB troubleshooting and repair, custom keyboard builds, firmware upload, and mouse switch, encoder, skate and diagnostics work.
Do you repair mechanical keyboards?
Yes. Dead keys, rattling stabilizers, scratchy switches, damaged sockets and PCB faults are all repaired at component level.
Do you repair gaming mice?
Yes — double-clicking switches, dead scroll wheels (encoder replacement), worn skates and cable, sensor or connectivity issues.
How do I send my keyboard or mouse for service?
Place an order on the order page, confirm the details, and ship your device to Jammu & Kashmir. The buyer covers shipping in both directions.
Do you accept orders from outside your city?
Yes — KeebForge is a mail-in service and accepts work from anywhere in India. There is no physical walk-in shop.
How long does a repair take?
Turnaround is generally 5–7 days depending on order complexity and the queue.
How is payment handled?
Payment is confirmed before work begins — it books any parts needed and secures your order, so work only starts once payment is received. Fixed-price services are billed at the listed rates; other work is quoted after inspection and confirmed before payment.
Do you ship to all of India?
Yes. Keyboard and mouse repair services are available across India via shipping.
What does 'quoted after inspection' mean?
For work where the fault isn't visible up front — PCB troubleshooting, electronics repair, split builds, firmware and mouse repairs — KeebForge assesses the device and confirms a price before starting. You confirm payment before work begins.
Do I need to provide parts or switches?
For switch work you can bring your own switches or films, or ask KeebForge to source them. For builds, you provide the parts unless agreed otherwise.
Place your order today
Pick your services on the order page or contact KeebForge on Discord for quotes and questions.